F.A.Q

Registering an account on pearlzocean.com is quick and easy! By registering you will have access to all your order information and create a wishlist. Registering also notifies you of upcoming promotions, new arrivals and special savings at pearlzocean.com. So sign up today and become a pearlzocean.com member!
Simply click on SIGN UP NOW and you will be provided with a direct link that will walk you through the process.
If you ever forgot your password, send an email to [email protected] with your first and last name, address and telephone number for verification.
Our prices are in INR Rupees .
All of our gemstones are natural unless otherwise noted.
Once you complete adding items to your shopping cart, simply follow the check out process. Payments will be processed through Paypal.com. You can also pay for your order with a credit card via Paypal.
Simply click on the Check Out button from your shopping cart and follow the prompts until you reach the PayPal transaction page. Here you will be able to review the details of your order, including the total purchase amount. You may pay for your purchase securely and instantly using funds from your PayPal account or you can send payment to PayPal via credit card (VISA, Discover & American Express), debit card, e Check or bank transfer. Once payment is approved, you will receive a confirmation email and receipt sent to your email address.
Sorry! This option is not available at the moment. However, you can pay by credit card through Paypal.com.
Sorry! This option is not available at the moment. However, you can pay by credit card through Paypal.com.
We automatically combine all items you’ve purchased into one order if it is done on the same day. The combining period is 48 hours for purchases made directly at pearlzgallery.com
Orders are shipped only to the continental United States at this time. Items are shipped 1-2 business days after the order has been placed via United States Post Office. All orders are shipped USPS ground unless otherwise specified. Packages over $100 in value are insured.
The time required for payment to be approved can be different depending on the method of payment used. You may contact us or send an email at our friendly Customer Support department at [email protected]/
Every return on pearlzgallery.com is free! Merchandise must be in original packaging with tag attached.
A refund is normally processed 3 days after we have received your return items. If you still have not received your refund 1 week after you have shipped your return items, please contact our friendly Customer Support department at [email protected]
Yes, some gem types require finishing before they are ready to be sold. As critical as good cutting and polishing, treatments have become an integral part of the modern gemstone industry.
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