PearlzGallery.com offers a 30 Day money-back, hassle-free return policy.
To honor our new customer relationship, we give you plenty of time to consider your purchase of our products. If for any reason you are not satisfied with the product you have purchased, it can be returned in its original condition (with tag) and packaging within 30 days of the date of shipment receipt for a full refund or exchange it for another item.
Once we receive your returned item and it is accepted, your refund or new item will be processed in a couple of days. Please note that items showing signs of wear or those that have been altered, resized or damaged in any way cannot be accepted for return.
To return an item to pearlzgallery.com, please follow our three step simple process:
1. Return package: To return the products, complete the return form using your customer account. Make sure to include original Invoice and certificates with the return package.
Failure to comply with the above instructions will delay the processing of your return. If you have any questions about our return procedure, please do not hesitate to contact us at [email protected]